FAQ

Frequently Asked Questions

Is Bellawie alexandrite natural or lab-grown?

Bellawie's alexandrite jewelry features ethically lab-grown alexandrite. Lab-grown alexandrite has the same chemical composition, crystal structure, and color-changing optical properties as natural alexandrite, but is created in a controlled laboratory setting rather than mined from the earth. This makes it more affordable and more sustainable.

What is alexandrite and why does it change color?

Alexandrite is a rare variety of chrysoberyl known for changing color depending on the light source, appearing green to bluish-green in daylight and red to purplish-red under incandescent light. This color-change effect is caused by the way the stone absorbs and reflects different wavelengths of light.

How long does it take to receive my ring?

Because each piece is made to order, production typically takes 18-21 days before shipping, depending on the design and customization.

Can I customize my ring?

Yes. Most Bellawie rings can be fully customized in 3D, including metal type, stone size, and setting style, before production begins.

What metals are available?

Bellawie rings are available in 14K white gold, yellow gold, rose gold, and black gold, with additional platinum and silver options on select pieces.

Do you offer a warranty?

Yes, Bellawie offers a warranty on its jewelry. See our Warranty page for full details.